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Return policy
Returns
We accept returns within 30 days of delivery.
After 30 days, we are unable to offer a refund or exchange.
Eligibility
To be eligible for a return, USPS Forever Stamps must be:
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Unused and unmarked
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In original condition
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In original packaging
Because postage stamps have monetary value, any used, altered, damaged, or opened stamps are not eligible for return.
Non-Returnable Items
The following items cannot be returned or refunded:
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Used or partially used stamps
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Opened, damaged, folded, or altered stamps
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Items returned after 30 days
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Sale or discounted items
Proof of Purchase
A receipt or proof of purchase is required for all returns.
Please do not send items back to USPS or the manufacturer.
Refunds
Once your return is received and inspected, we will notify you by email of approval or rejection.
If approved, your refund will be issued to your original payment method within several business days, depending on your payment provider.
Late or Missing Refunds
If you have not received your refund:
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Check your bank account
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Contact your credit card company
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Contact your bank
If the issue persists, please contact us at:
[email protected]
Exchanges
We only replace items if they are defective or damaged during shipping.
To request an exchange, contact us at [email protected] before returning the item.
Shipping Returns
Return items to:
11253 Sierra Ave. #3e
Fontana, CA 92337
United States
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Customers are responsible for return shipping costs
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Shipping costs are non-refundable
Company Information
- Company: KRONOS TRADE LTD
- Email: [email protected]
- Address: 110 16th Street Suite 1460, Denver, CO 80202
- Company Registration Number: 20258319732
- Tax ID: 41-2968418
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